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Oyo Rooms — Booking status is showing checked out even before check in

My booking status is showing checked out in OYO App on the date of actual check in. Hotel refused to allow me to check in. How can I check it if I have not checked in already. It was a prepaid booking.
My booking I'd is L0CN9949
I want full refund as I was not availed any services. Thanks.
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Hi, Thank you for bringing this to our attention. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
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