[Resolved]  Oyo Rooms — Bookings cancelled without prior notification or justification

My booking with OYO rooms was cancelled and booking amount was refunded without prior notification or justification.

Booking ID : CF0N2727

Booking dates : Dec 29- Dec 31
When contacted OYO support I did not get proper justificationa fn chat was ended without addressing my concern.

Why should I pay more to book when I had already done bookings.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
OYO Rooms Customer Care's response
Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Dia
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information