[Resolved] Oyo Rooms — breakfast not given even oyo misbehaved

chicksjain

from Jasidih, Jharkhand

Address:

Jaipur, Rajasthan, 302033

I booked a hotel at rohtak haryana (Hotel saffron). I got check in by night 11pm and in the morning i requested for the breakfast by 8:00 am. They assured me that i will get the breakfast by time.in the morning they waited me for 1:30 hrs and at sharp 9:30 they told me that we are not able to give the breakfast and when i talked to oyo customer care they told me "breakfast toh hotel ki jimmedari hai nai diya toh nai diya". Even i have the recording of that. Please help me out the problem even they do not want to refund the money for the problem caused.

Chirag jain
[protected]

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Sep 8, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

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Comments

Orange Medipharma

from Shahganj, Uttar Pradesh

Dear

I am getting room booking confirmation and bill receipt in my mail box of OYO rooms, which I am not using. Please check which agent of OYO rooms is using my company email ID.

lakraanuradha

from Mumbai, Maharashtra

"breakfast toh hotel ki jimmedari hai nai diya toh nai diya". Please make that recording online and even share that on whatsapp groups. OYO need to be teach lessons for all misbehaves and frauds.