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Oyo Rooms — Can not getting refund though denied for check in.

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1 st, I booked at royal town oyo.The hotel do not allow to check in and then your agent book another hotel for me.I faced same problem.I got refund for my 1 st hotel in mail.But i have not received refund for nandan residency (booking id- CZEY7209) .plz refund my money as they do not allow me check in.I have called 50 times but can not connect to your customer care for service problem.
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Comments

Plz help

Reply
Hey Gugut, we are sensitive to your concern. OYO is dedicated to guest contentment and happiness. We have raised your concern with our team and they will assist you soon.~Team OYO
Reply
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Team Oyo
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