[Resolved]  Oyo Rooms — cancellation after making payment - no refund despite receiving payment

Address:

No 6, nagalakshmi salai,, tiruchendur nagar, Old Pallavaram, chennai -117, Chennai, Tamil Nadu, 600117

I had booked hotel in Kodaikkanal from 24-May to 28-May and my booking id is SPUM2673 for Homestay Cresent. The same got cancelled from your end and I received a mail on 19-May stating that refund of 11, 000 paid by me as partial amount would be refunded within 7-14 working days. But till date I have not received my payment. When inquired I was informed that records are not available and on my complaint I have been assigned a case ID : 16431431. A soft copy of the proof of payment and your confirmation of receiving the payment is attached herewith for your reference.

L.P Maurya,
[protected]/ [protected].