[Resolved] Oyo Rooms — cancellation of booking with id mfaz3974

SOVAN KUMAR Seth

from Kuchaiburi, Odisha

Address:

Purba Medinipur, West Bengal, 721636

I booked oyo hotel online. But now we want to cancel my booking. My booking id is MFAZ3974. But in cancellation producer when i put otp for mobile verification then show invalid otp. We try few times but same problem arises. I refund 100percent with 17/9/18. The date comes closely. But my problem is not solved. What can i do ? Please solve my problem as early as possible.

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Oct 7, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

OYO Rooms Customer Care's response Dear Sovan,

Regret for the inconvenience caused, we never wish such an incident to happen. Be assured we are getting this checked and will help you in solving the issue from our end.

Regards,
Team OYO

Verified Support

Sep 04, 2018

OYO Rooms Customer Care's response Dear Sovan,

Our concern team tried calling but couldn't get connected with you. Please share a feasible time to connect so that we can assist you further.

Regards
Team OYO

Verified Support

Sep 04, 2018

OYO Rooms Customer Care's response Dear Guest,

We made an attempt to connect with you but it went unsuccessful. Please share an alternate number or a good time to call you.

Regards
Team OYO

Verified Support

Sep 05, 2018

OYO Rooms Customer Care's response Dear Guest,

Our concerned team contacted and communicated the needful. We have initiated your refund and it will be visible in your source account within 7-14 working days. If, you need any further assistance please let us know.
Have a nice day :)

Regards
Team OYO