[Resolved] Oyo Rooms — cancellation of my rooms

Vardhan koolwal

from Yaval, Maharashtra

Address:

Jaipur, Rajasthan

Worst experience ever with any online site
No proper attention to my complaint. Calls put on hold for a very long time and then disconnecting without any updates

Cancelling my bookings on same day in midnight!!! How do you expect me to handle this?
This has caused such a great trouble to me.. I'll make sure i restrict people to use your site for any bookings
After the whole trip was final you are cancelling it at 12:30 am..the time where almost every person is asleep

Oyo giving such trouble to me will be really dangerous to your goodwill
I'll make sure to give reviews.. tweets and many more things to damage your goodwill

Was this information helpful?

No (0)

Yes (0)

Jul 12, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

OYO Rooms Customer Care's response Dear Guest,

We are sorry for the experience. Please help us with the booking ID and contact details so that we can get the same checked.

Regards
Team OYO