[Resolved]  Oyo Rooms — cancellation of total paid booking without my permission

Address:

Hyderabad, Andhra Pradesh

My name is raghava reddy gureddigari i booked a hotel from your oyo app for 1 day stay for 10 members family at mayladuthurai spot on 43123 hotel as park from 10/1/20 to 11/1/20. I paid total booking ammount for confirmation. My booking id is flnk3290
After 12 days of my booking company cancel my booking with out my consent and refund to my amazon account. I talked to 30 to 40 times of oyo customer care but no one solved my problem. All. Employee just hold my call for 2 3 minutes but did not responce 25 to 30 minutes at call. Who is busy working for company profit. They cant help to his customer. Only they can give fake service, fake promise and fake boooking to his customer.
Finally i am taking decision to go consumer forum for my complaint.
I just want to talk to a proper person who can help me.
I will take strictly action against all emplyee who talk to me in 2 days.