[Resolved]  Oyo Rooms — cancellation req done within 24 hrs but didn't get refund even after 21 days

Address:

New Delhi, Delhi, 110001

I have booked a room in jagannath puri from 13/9/19 to 16/09/19 on dated 11/09/19 in oyo 1949 hotel surya garden via booking id[protected] through agoda. My ticket was not confirmed so i call on customer care number in the evening on 11/09/2019. They provide me ref no (Req no for cancellation[protected] for cancellation and told me that u will receive a confirmation call within 24 hours and refund within 15 days. I have called so many times on customer care no. They give me same reply. But till date i have not received any call and didn't get any refund. Kindly look into the matter and refund my money.