[Resolved] Oyo Rooms — cancellation without prior notice | |
I booked a room in hotel Ritz lonavala for 2 nights, 9 June to 11 June for rupees 3330. But today, I got a message that my booking has been cancelled for no specific reason and when I tried to re-book the same room, the price has now hiked up to 18000 rupees, which is unaffordable for me. I booked everything from train to bus and planned my whole trip according to my stay at that specific hotel but as now the hotel has been cancelled for no reason, I can't afford to loose that money too. Please OYO rooms, act on it. My cancelled booking ID is: POGH0521 Thank you and I hope for your immediate reply. Was this information helpful? | |
Jul 15, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 08, 2019 OYO Rooms Customer Care's response Dear Guest, We are sorry about the experience. We are getting this checked. Regards Team OYO Verified Support Jun 11, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Dk
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