[Resolved] Oyo Rooms — Cancelled booking but money not refund

Nilesh Bhilare

from Powai, Maharashtra

Address:

Pune

Sir/Madam,

I have booked Hotel Gokul Lodge through OYO App Date of check in 25th Nov and Checked out 26th Nov. but some personal reason i have cancelled the booking 24 th Nov and i have done already payment through online to property till date no refund of my booking amount . I tried many times to contact customer care support team through calls and emails but not yet responding .Please solve this issue as soon as possible. Details are given below
Booking Id - YEKA2405

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Aug 11, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2020

OYO Rooms Customer Care's response Dear Guest,

As checked, our concerned team has already connected with you in regards to your concern and communicated the needful. Please let us know if you need any further assistance.

Regards,
Team OYO