[Resolved] Oyo Rooms — cancelled booking without information

Mariyam Fatima

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110002
Website:	oyorooms

I booked a hotel idea inn and they cancelled my booking without infirmation... And said that we hav shifted ur bookibg to another oyi hotel and also we recvd a confirmation mail nd text bt wen we reached the shifted hotel they completely denied the booking... Useless pathetic customer service.. I wont recomend anyone to use this site to book any hotel in future

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Nov 2, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

OYO Rooms Customer Care's response Sorry to know this. Please share your booking ID/contact no. so that we could assist you on this.

Regards
Team OYO

Sep 30, 2018

Updated by Mariyam Fatima now wch kind of assistance u guys can gv plz explain... as we had to booked a new hotel nd our trip is over now