Jan 01, 2022
Updated by vinod kumar gupta HOTEL NAME :HOTEL ARADHYA
BOOKING ID : LHFI1668
Jan 01, 2022
Updated by vinod kumar gupta Still not resolved
Verified Support
Jan 03, 2022
OYO Rooms Customer Care's response Hi, we have raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.
~Team Oyo
Jan 04, 2022
Updated by vinod kumar gupta Sir, Still refund is not processed.
Verified Support
Jan 07, 2022
OYO Rooms Customer Care's response Hello Vinod,
We are sorry for the inconvenience caused. We believe our team has already connected with you with a resolution and has done the needful. Do let us know for further assistance.
Thanks & Regards
TEAM OYO
Jan 07, 2022
Updated by vinod kumar gupta Sir,
Still money is not refunded. I am surprised that OYO has included such properties in which one can not live with family.
It is harassment for the family going out station and find such dirty rooms of a good organization. I paid full amount because after talking to an executive and I got disappointed seeing such rooms.
Please do not make your customers disappointed with such commitment.
Kindly refund my money
Jan 10, 2022
Updated by vinod kumar gupta Still money is not refunded
Jan 13, 2022
Updated by vinod kumar gupta Please do the needful for refund of money
Jan 15, 2022
Updated by vinod kumar gupta It is very bad experience with OYO which can not be imagined'
Please refund my money
Jan 15, 2022
Updated by vinod kumar gupta GENTLE REMINDER
Jan 17, 2022
Updated by vinod kumar gupta GENTLE REMINDER
Jan 20, 2022
Updated by vinod kumar gupta please refund my money
Verified Support
Jan 21, 2022
OYO Rooms Customer Care's response Hi, we understand that the process is taking time. Our team is working on it. Please be assured that your issue will be resolved at the earliest. ~Team OYO
Verified Support
Jan 21, 2022
OYO Rooms Customer Care's response Hi, we believe our concerned team already contacted and communicated the needful. Let us know if you need any further assistance.
Team OYO
Jan 23, 2022
Updated by vinod kumar gupta No, problem still not resolved
Feb 05, 2022
Updated by vinod kumar gupta If I have not stayed in hotel than why should I pay money. Before cancellation I had already informed to +[protected] and also at [protected].
Please arrange for refund of money or adjust this amount in future room booking.
Regards
Verified Support
Feb 05, 2022
OYO Rooms Customer Care's response Hi Vinod, we have notified our team. Our team will connect with you at the best possible time. ~Team OYO
Verified Support
Feb 05, 2022
OYO Rooms Customer Care's response Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us.
Team OYO
Feb 12, 2022
Updated by vinod kumar gupta I am not satisficed by your assistance.
Kindly refund my money
Feb 12, 2022
Updated by vinod kumar gupta Not satisfied
Feb 16, 2022
Updated by vinod kumar gupta I am not satisfied with your assistance because I have not stayed in OYO hotel because of bad property in which one can not stay with family. I had talked with one of your customer care officer regarding this property and he told me lie about the same that this property is good. OYO Room has added such property without facilities and goo amenities.
I was totally disturbed when reached to stay there.
I am writing complaint since 1st January2022.But still I have not received money.
Still money is not refunded. I am surprised that OYO has included such properties in which one can not live with family.
It is harassment for the family going out station and find such dirty rooms of a good organization. I paid full amount because after talking to an executive and I got disappointed seeing such rooms.
Please do not make your customers disappointed with such commitment.
Kindly refund my money