[Resolved]  Oyo Rooms — Cancelled the booking from their side and not even giving refund..

I booked a hotel on 26th May 2022 and the check in was at 10:00 am as my train was late a day before itself I informed them that I will check in at night and I had paid complete payment for 2 days. When I reached the hotel the hotel manager said me that they have no rooms available as I have not checked in on time he gave the room to someone else. At night I called OYO customer care they were sorry for the inconvenience and said me that they will initiate a complete refund within 7-14 days and I even got a mail from OYO stating about this. I even have that mail. Since then I have not received any sort of refund and I have tried calling them several time there is no reply they say they will transfer the call to refund department and make me wait for 30-40 mins and hang up the call. I’m fed up with this issue as I have to manage my job and in this hectic schedule I have to take out time just to wait for 30-40 mins on call and that too for no response. Please help me out.. My booking is Y9FX8286..