[Resolved] Oyo Rooms — charge additional

Monoj Thapa

from Delhi, Delhi

Address:

Hotel White Parrot, Mysore, 560017

Hi,
My booking no: jhop2630
Hotel : white parrot (Oyo 1633)
Check in: 25th july
Check out: 26th july
When i booking it was showing price rs.708/- paid same time through online.
But i reached hotel and came to know the oyo is showing wrong value of room, as per hotel and i have been forced to pay additional rs. 242/-because i was with my family and there was no choice for me.
Why oyo is showing the wrong charges?

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Sep 24, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2019

OYO Rooms Customer Care's response Hi guest,

We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our priority. Our concerned team will connect with you at the earliest.

Regards,
Team OYO

Verified Support

Aug 24, 2019

OYO Rooms Customer Care's response Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.