[Resolved]  Oyo Rooms — Charged extra money saying its tariff charges

I booked oyo on 15th oct for one day and make advanced payment on oyo app. My booking ID is SL2Q7641. At the time of check in receiptionist said that my booking is invalid and asked me to pay extra money 636₹ otherwise my booking will be cancelled. As I was travelling from other city for some work pyrpose, I had to pay extra money and she even refused to give me bill at checkout. I have shared screenshot of payments done by me. This kind of service is not expected from oyo. Kindly refund my money as soon as possible and take strict action against receiptionist. Oyo is inti hospitality and this is not how they should treat their customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 6, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information