[Resolved] Oyo Rooms — charged for 2 times for booking

Maniraj Madishetty

from Hyderabad, Telangana

Address:

h.no 1-8-275,adarshanagar, Hyderabad, Andhra Pradesh, 500081

I have made the booking online and paid the amount online.
After going to hotel, owner said that the property is blocked on oyo, he insisted to pay cash at the hotel and we paid 2914 again.
I have complained several times, they are saying that the refund has been initiated but it never comes. I have been complaining from 21 september and everytime they are saying that they will initiate the refund.

Booking id dcgv8750
Amount: 2914 (Paid 2 times)
Hotel spot on 38861.
September 21 to 23 stay duration.

+3 photos

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Dec 15, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy