Oyo Rooms — Charging extra money at the property

Address:Townhouse 810 Royal Palms Hotel - Daisy Collection 1, Royal Palms Villa Road, Royal Palms Estate, Aarey Colony, Goregaon, Mumbai

I have book two rooms through OYO rooms, and the total price for both the room was 2486/- and I have paid it through GPAY. But when I went to check in the property manger charged me extra rupees of 1200/-
My booking details ID- MW811770
Property details- Townhouse 810 Royal Palms Hotel, Daisy Collection
And for the further reference I’ll upload the photos.

The first photo which I have uploaded is the booking details in which I have already paid the full amount .

The second photo is which i was made to pay .
+2 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information