[Resolved] Oyo Rooms — charging extra money cheating

[Resolved] Oyo Rooms — charging extra money cheating

S SREENATH K P MBA 2018 from Delhi, Delhi

I have booked an oyo room today at alappuzha for rs 652. When i reached there at the oyo premises, i told him that i have already booked oyo and i have to pay 652 for the same. But they told me that i have to pay rs 1029 in total for the room. I don't know what is wrong with oyo. This is a scam actually. If things are like this, we the customers wil stop booking oyo and change to something else that is trustworthy Booking id : clig7180 Alappuzha Was this information helpful? No (2) Yes (8)
Dec 4, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 09, 2019 OYO Rooms Customer Care's response Dear Guest, We are getting this checked on priority. Regards team OYO Verified Support Oct 27, 2019 OYO Rooms Customer Care's response We apologize for the inconvenience caused. We believe the issue has been resolved. Our dedicated team has sent an email to you hope you will acknowledge the same. Let us know if you need any further assistance, thank you! ~Dona
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Comments

Sukha Warring

from Mumbai, Maharashtra

I booked room on oyo 13 September and paid 1882 in advance by upi. When we reached hotel they said we don't accept booking from oyo because they don't give us money at time. So i immediately called oyo and they said we will initiate your payment in 7 days but its been 21 days and still no refund. My booking id was KRTP6702

Santosh Kela

from Delhi, Delhi

Oyo book my package 20/09/19 but not booking confirmation hotel & resort car etc ...not recive call sale team support team not my call recive customer care pe call hold kar dete hai poor service Oyo total holidays only customers cheet