[Resolved] Oyo Rooms — Cheated with me | |||||
I booked a hotel through oyo rooms in advance 2 months. On dated 12-12-15when i going to check in the hotel they told me you booking has been cancelled. That day was my marriage anniversary day, very important day for me. Actually the day was very bad day. Me & my wife was very upset. Without my information they cancelled the booking. Was this information helpful? | |||||
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 14, 2015 OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Please share the booking detials and our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
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