Oyo Rooms — Cheater Company is oyo Rooms packages, Please do not take any packages from this company

Address:	500036
Website:	www.oyorooms.com

I am writing it here after discussing first with the OYO guys to whom i paid the money INR 33, 400.00 for the trip with the given itneray attaching to this E-mail including site seeing.. Every thing was fake what they mentioned in iternary. They do not provide and contact numbers with that in case of some problems. i directly contact umesh and sandeep from oyo who offered this trip.. They said they resolved this things in 1 day and now not responding to my mails and phones and sent a short message saying it take 10 working days time. so that i forget about this issue.

Send me the contact numbers of the official, i am ready to speak to them.. i dont need **** common answers. that we are trying our best and we get back to you and we will look into it.. i saw many such replies.. accept it you are bad services and you cheat people instead.
Problems:

Day1 : The car was broke down after started from Cochin Airport 15 to 25kms away, We have to wait for 3 hours on the road side till the car got repaired.

Munnar hotel : Hot water comes every day from morning 6.30 to 8.30 AM, When i asked i need hot water he said to open tap for 5 minutes and i get the hot water. I turned out the tap for 20 minutes but no hot water, We checked in the hotel at evening around 6 pm after tirnedness every one expect to have a hot shower and i have to end up with cold water and i got fever. Check with the Driver Divas about my health condition, Did i got the cold or not.

Day 2: Munnar site seeing: According to your iternary its all included site seeing and you mentioned a lot of names but we could not able to cover any thing because before day we did not saw anything because of car break down. Driver took us to a place and where we do not get signals to the phone. He said to view this 4 places.( Echo point, view point, PONMUDI DAM, Ripple water falls). These are the 4 places he said which are only accessible via JEEP as its ghat road. he charged 4000 Rupees saying that this points are only accessible via Jeep as its ghat roads and i did not saw any Ghat roads on that route and even i saw 2 wheels and autos and cars on that points. Its nothing fooling as we are not aware of that 4 places how to reach there.

Day 3: Green palace resort, I am attaching you the picture of the shower and see how clean is that shower, If we open it the water color is different and there is no intercom in the room, the only way to contact to the reception is to contact via his mobile number and order the food or water.

Note: Overall trip is Total disaster, The driver talks on phone and drive most of the time on the hill station side. So risking our life and sitting on a car this is the offer package from your side.

I am sending you the receipt which we paid 4000. You inquiry from the resort where we are staying from there to the view points and sight seeing places which i mentioned does it really one way to go is via jeep. Then you mentioned in the i ternary that you take us this places and it included. As you mentioned in the rest of the sight seeing places we could not able to cover because of car repair..

Your apology cannot bring back the us the good trip..

I want my money back Rs 4000, which you charged by fooling me. Its my hard earned money. I am not getting the money like your company fooling and cheating customers and fake things.

I would expect a reply as soon as possible.