| Address: | Mohali, Punjab, 140301 | | Website: | Oyo rooms |
I booked a room in OYO Mohali (Near North country mall) by going through the hotel pictures on app.when I went inside the hotel, the manager showed me the room which was like a store room (way dirty) . I said I need the same room which I booked he said uske 2500 lagege which is cheating . Manager was drunk and he said mujjse baat na kro oyo call kro...I called oyo people and they called the manager and manager said I m busy don't talk to me. I was standing outside the hotel and it was already 10 pm in the night .
Oyo people booked other room...I had to search for that room and didn't even got much discount .
I felt cheated and harassed .I am feeling so depressed that I m feeling really in a shock the way hotel guys treated . I am feeling so bad as nobody talks to me like that. I would like to file a cheating and harassment case or I need compenation
Regards
Varun Jaswal
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Oyo hotel people treated ...they were using words like "haan sahi hai... nhi hai to nhi hai room " and " oyo call kro mujhse baat na kro"...you should give some behavioural training to people as now oyo is a big name and with these things it spoils the name...If nothing would be done I will soon post this in local newspaper and radio