[Resolved] Oyo Rooms — Cheating

Superman777

from Tirunelveli, Tamil Nadu

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have booked a hotel room with oyo and I traped in this ########. At the time of booking your booking rep (Mr. Harish) confirmed for hotel Metropolitan with hotel and room pictures and after 2 hrs I received a call from a distrusting Hotel Star Plaza. Pathetic service I have ever feel. We had to check-in at 0300 HRS that is why I did not have any option. Me and my wife suffered a lot, we got all disappointment from oyo side. I will never ever think about oyo and alert the same to everyone. This is a real case of cheating and misguidance, I am also going to post it publicly on facebook and circulating on my all whatsapp business groups. If someone asks me about oyo then I will explain it significantly horrible. You guys just good for nothing.

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Mar 11, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

OYO Rooms Customer Care's response Our heartfelt apologies Superman, We request you to kindly inbox us your booking ID/contact details so that we can help you accordingly.

Verified Support

Feb 07, 2017

OYO Rooms Customer Care's response Dear Guest,
Our sincere apologies for the trouble you had to go through. This is certainly not who we are. We request you to please share your booking details with us so that we can get this checked.

Team OYO