[Resolved] Oyo Rooms — cheating case

[Resolved] Oyo Rooms — cheating case

E Ers from Mumbai, Maharashtra

I booked 2 rooms for my upcoming journey with oyo. When the hotel was called for an update, they informed that they are not partnering with oyo. Oyo sent a link to make the payment and the amount is also paid. Oyo really don't know with which all hotels they have the tie up. They are cheating the public and no service is being provide. Request to have a thorough check before sanctioning license to suck kind of frauds Was this information helpful? No (0) Yes (0)
Jan 9, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 OYO Rooms Customer Care's response Dear Guest, We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly share your booking details so that we could assist you accordingly. Regards, Team ORM Dec 04, 2019 Updated by Ers Booking ID: DMJR1608 Verified Support Dec 07, 2019 OYO Rooms Customer Care's response Dear Guest, Thanks for sharing the details. We'll get this checked and connect with you as early as possible. Regards, Team OYO Verified Support Dec 07, 2019 OYO Rooms Customer Care's response Hi, our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future. Regards, Team OYO Verified Support Dec 08, 2019 OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
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