[Resolved] Oyo Rooms — cheating case

 
2 Reviews
India
 Ers on Dec 3, 2019
I booked 2 rooms for my upcoming journey with oyo. When the hotel was called for an update, they informed that they are not partnering with oyo. Oyo sent a link to make the payment and the amount is also paid.

Oyo really don't know with which all hotels they have the tie up.

They are cheating the public and no service is being provide.

Request to have a thorough check before sanctioning license to suck kind of frauds
Complaint marked as Resolved Jan 9, 2020

Complaint Status


[Dec 03, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Dec 04, 2019
Dear Guest,

We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly share your booking details so that we could assist you accordingly.

Regards,
Team ORM
Updated by Ers, Dec 04, 2019
Booking ID: DMJR1608
Verified Support
OYO Rooms Customer Care's response, Dec 07, 2019
Dear Guest,

Thanks for sharing the details. We'll get this checked and connect with you as early as possible.

Regards,
Team OYO
Verified Support
OYO Rooms Customer Care's response, Dec 07, 2019
Hi, our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.

Regards,
Team OYO
Verified Support
OYO Rooms Customer Care's response, Dec 08, 2019
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Booking ID : DMJR1608

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    82%
    Complaints
    3580
    Pending
    233
    Resolved
    2862
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - cheating case