Oyo Rooms — Cheating customers and sending fake confirmation from the app

I booked a room in Oyo app and i got the confirmation that the booking has been confirmed. today i got a call from the property stating that rooms are sold out and they are forcing me to pay extra money so that they can give me the room.

I called oyo but they did not respond to me in a professional way and oyo is asking me to cancel the booking. Really disappointed with oyo and oyo property they are just trying to loot money.

I am suffering without a hotel now, as i trusted oyo but they cheated me and made me feel unsafe.

I want oyo to provide with the room or compensate me with the new booking

So, I am forwarding this issue legally.

My contact details : [protected]
Booking ID : QXI73604
email : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information