[Resolved] Oyo Rooms — Cheating from the hotel | |||||
I booked a room through oyo rooms hotel name Athithi satkaar in Luxa (Varanasi). The experience was dreadful, after reaching over there the persons over there deny coz we were unmarried couple but after filter from the website i booked it otherwise why i would choose that hotel.After showing on his PC they agreed but told it may be some fault but they will not allow us.It was such an embarrassment situation for us, later they convince other to cancel the booking and offer to give a room, we were left with no option. what was worse that my booking money gone coz we cancelled it late also they charge double and the crooks ask for some extra money and after giving they money they repetedly keep calling for some extra money.They looted like anything. i am feeling cheated by booking from oyo rooms also please don't go to ATHITHI SATKAAR hotel LUXA, Varanasi, people here are theives. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 18, 2016 OYO Rooms Customer Care's response Dear Chandan,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Request you to please share your booking ID and we'll contact you regarding the issue. Appreciate your patience and understanding in this regard.
Team OYO
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