I booked the spot on 703401 hotel prachi by oyo app. booking id CK8T9561 check in from 25/12/22-27/12/22 when i tried to reach hotel address was wrong and i call to hotel manager hotel was 6 km far from the registered address and also hotel hotel manager denied to checkin because they dont have vacant room all the rooms are occupied.
again i booked the oyo 61719 hotel jumanji booking id FTEF9355 from the date 27/12/22- 30/12/22. when i reached the hotel again the hotel owner denied to check in and said if you need room you can book directly because oyo charged less to you i tried so many call to oyo team but they were not able to do anything. i waited for 5 hour at hotel lobby with my family for the oyo call back and after 5 hr oyo escalate the booking to the next hotel name is oyo town house 510 hotel garnet inn booking id VFC10409 this hotel also 5km far from the jumanji hotel i called to hotel manager they denied to check because they didnt get the amount from Oyo and said when they gave us the amount then you will checkin. otherwise you have to wait but in next 24 hr i didnt get any notification regarding checkin or payment.
i tried 16call to your oyo team and total call conversation around 2hr but you guys have not yet resolve the issue.
I dont want refund i want proper solution that i suffered in last few days.
suffered in cold for 5days. i moved from one hotel to another hotel because of your stupidity and miss management. other hotel charged double or triple charges because of you responsive behaviour.
and when i called to your manager or representative they having a single solution sorry sir, sorry for facing inconvenience and system is not working why you guys making customers fool. you guys spoiled the whole christmas and new year weekend .
I will sue in consumer forum regarding the issue. Was this information helpful? | 
