[Resolved]  Oyo Rooms — check in denied at 12.30 night

Address:

Maa Villas Road ,, Hyderabad, Andhra Pradesh, 500090

One double bed room booked online through OYO rooms (Booking ID YSGE6987) for 8/6/19 at Fab Hotel Aundh Pune and got confirmation after part payment. On reaching hotel at 12.30 night it was told by the property owner that room is under maintenance . According to them information Email was provided to OYO in the morning itself regarding non availability of the room. Upon contacting to Customer care OYO it was communicated that OYO team will contact within 15 minutes but nobody contacted .
I was forced to sleep on the floor at the reception and use watchman, s toilet.
The amount of inconvenience, pain and agony i had to face due to unprofessional approach of the OYO team and hotel owner can not be compensated by merely a refund.
Needs answers to my satisfaction level