Oyo Rooms — check in denied at the location post payment

Address:

Pune, Maharashtra

Almost 2 month back I had made booking through OYO in sa lodge. Looking at the rating and feedback provided the booking was done. Once myself and my friend reached the location the owner of the lodge informed us that they are no more associated with OYO and he had informed them a month ago to cancel his membership and listing on their site. In spite of this there was no action and caused inconvenience to us. Now we ended up with no rooms as it was peak season. The same was informed to oyo customer care but they kept our call on hold for atleast an HR post which it was informed that we can book in any other hotel within Rs.2000 /- differential amount between lodge and hotel booking shall be reimbursed from them which is around Rs.1400 . It's been almost 2 months now I am still following up with them, Everytime I send out a mail I get a call where they again ask me the issue and send a mail saying I will get it in another 14 days without any logic to it. I am tired of following up with them and would never recommend anyone to use oyo for their trip and stay