I booked a room at OYO 16821(Hotel Senapati Palace, Address-A/6, Lords Tailor Lane, Ashok Nagar, Bhubaneswar, Odisha) on[protected] for one night(check-in: 8th Jun 2019, Check-out: 9th June 2019). The booking was confirmed with ID- NWJL 4327. I also reconfirmed to the call received from OYO. But, when I reached to the Hotel for check-in, they denied saying that they have not received any booking. Since, it was night and I am with my family, I suffer a mental harassment and took pain in searching for another hotel. Was this information helpful? |
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