Oyo Rooms — Check in denied, refund not issued oyo hotel blue light colaba

Address:Oyo hotel blue light

I had booked a room in hotel blue light in colaba Ahmedabad ( booking id-A9UG0246) after reaching hotel the manager denied me check in said oyo made a mistake of booking a 3 capacity room where as there's no 3 capacity room in the hotel. I then had oyo executive talk to the manager which was useless. Then the owner insultingly kicked us out of the hotel. After then i had talked to no less than 20 oyo executives all of whom staled by keeping the phone on hold and disconnecting or transferring the call which never got connected. I haven't recieved the refund of Rs 1605 which i paid fully on advance through google pay. I have added the payment information.
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OYO Rooms customer support has been notified about the posted complaint.
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Hi Dhwajraj, we regret the inconvenience you faced. We have your details with us, we will quickly get this checked and arrange a call from our team. ~SS
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO

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