[Resolved] Oyo Rooms — Check in denied, require refund

UNNIKRISHNAN A K me19m062

Jul 19, 2022

Address:

Bangalore, India.

I booked room for[protected] for one night at collection o 83969. I had paid an amount of rs. 641 online.
But after reaching hotel, they denied check in, but showing check in&out in oyo app. So, I require refund of the same.
Calling oyo customer care for the same, no help I got.
Hotel: Golden grand inn.
Booking ID: KT7D0788
MOB: [protected]
UPI ID: [protected]@UPI
DATE: 14/07/2022, 1 night, 1 guest.

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Jul 22, 2022

Complaint marked as Resolved

Mailed the same complaint to [email protected] also. Got reply on the same day, and got refund within 2-3 days.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2022

OYO Rooms Customer Care's response Hey, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO