Oyo Rooms — Check In related issue

Address:Plot No. 270-273, Loha Mandi, Shankar Vihar Extension, Jamna Puri, Jaipur, Rajasthan

Respected Sir,
I booked a hotel through OYO on 05/04/2023 for 07/04/2023 to 09/04/2023. But when I got to the hotel the owner told me that we do not take booking through OYO and told us (me & my mother) to get off their property. It was around 10 pm and my mother was not feeling well, so we just booked the room again for 2 days for Rs. 2000 and my hotel booked through OYO was prepaid and was Rs. 848. At that time we were helpless and we were also scammed Rs. 2000. In the end we took the booking and we are staying in that hotel.
The hotel's name is Flagship Hotel Hill View, Jaipur. I am attaching the voice recording of the owner confirming that he does not take bookings through OYO. I am sure that you are gonna do something about it.

Thanking You,
Sahil Aftab
+1 videos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sahil, we truly empathize with the concern raised by you, please provide us with your booking ID/ contact details to help us navigate through a complete investigation further.~Team Oyo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information