[Resolved] Oyo Rooms — Check in time

Harsikopra

from Mumbai, Maharashtra

Address:	Guntur, Andhra Pradesh, 522001
Website:	Oyorooms.com

This is i am complaining or suggesting that the checking time of oyo rooms must be changed. For ex: i reached hyderabad in early morning at 5 o clock... But when i used the oyo app the check-in time was 12 pm of previous day...

Now what shud i do??... If i take oyo booked room i have to pay the rent of previous day which i have not used... And i have to pay amount for 7 hours remaining...

So i suggest company to change the check in timings... Or else this wud be an useless app for some... And one more thing... There is no difference between the tariff of hotels we directly book and oyo...

So both are at same prices... Then why we shud go for oyo for only 23 hrs checkout... While the hotels are giving 24hrs checkout with one hour grace period on request..???

Think think????

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Sep 17, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll certainly share your feedback with our team. Also, Our standard check-in time is 12 noon and check-out is 11 a.m. Appreciate your understanding in this regard.