[Resolved]  Oyo Rooms — check out denied and no breakfast offered

I have booked 4 rooms for 2 days at karol bagh delhi.
We reached at night 2 am hotel denied check in saying no room. We called oyo but there was no proper resolution. Hotel has shifted us to near by hotel which was just like dhramshala... The worst ever hotel i have seen.
Called oyo many times but they just kept me hold for over 20 mins. 3 times. Rooms were booked with complimentary breakfast but hotel denied for the same.
Worst ever customer support from oyo. They just kept on hold finally it got disconnect without any solution.
Was this information helpful?
No (0)
Yes (0)
Jul 10, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will take it from there.

Regards,
Team OYO
Jun 01, 2019
Updated by ssnjy25
BOOKING ID: WOXH0156
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information