Oyo Rooms — Claim a refund

Hi I am trying to claim a refund through app and phone no one is responding and I tried to call the 100 times to claim a refund but no use it’s been 1 month no claim status but OYO app says this every time open, can you any one help me what I have to do
Thank you
Hi Siva Sankar,

This is Yo! - OYO's real-time assistant and I would like to inform you that for the cancellation of Booking ID C7DB6508, a refund for INR 7250.0 has been initiated on the account details that you have shared.

Lastly, I would request you to please come back after 10 mins to check the status of your refund via the App or Yo! link, that you have received on your email/phone