[Resolved]  Oyo Rooms — Claim

Address:Oyo hotel balaji ayodhya

Sir maine 1 dec 2020 ko mere mobile no .[protected] se booking id NHKZ1392 se ayodhya me Oyo hotel balaji book kiya ...jab mai hotel manager se baat kiya to hotel manager ne baya ki sir aap ko payment nhi karna chahiye tha Oyo se mujhe paisa time par nhi mil pata hai ..sir aap booking cancelled kar dijiye aap ka paisa refund ho jayega ..hotel manager ne bataya ki palan change m karenge to paisa jaldi aayega ..sir maine 1835 rs avi tak nhi aaya please refund kar dijiye.. please help me
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Dec 3, 2020
Complaint marked as Resolved 
Sir maine 1 dec 2020 ko mere mobile no .8299484950 se booking id NHKZ1392 se ayodhya me Oyo hotel balaji book kiya ...jab mai hotel manager se baat kiya to hotel manager ne baya ki sir aap ko payment nhi karna chahiye tha Oyo se mujhe paisa time par nhi mil pata hai ..sir aap booking cancelled kar dijiye aap ka paisa refund ho jayega ..hotel manager ne bataya ki palan change m karenge to paisa jaldi aayega ..sir maine 1835 rs avi tak nhi aaya please refund kar dijiye.. please help me
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2020
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest.
Regards,
Team Oyo.
Verified Support
Dec 06, 2020
OYO Rooms Customer Care's response
Our concerned team has reached to you with a resolution. Please consider this experience as an exception. We assure a hassle-free stay in the future. Feel free to get back in case of any other concerns.

Regards,
Team Oyo
Complaint comments 

Comments

Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest.
Regards,
Team Oyo.

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