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Dear Sir,

I booked a hotel room for 2 days with following details :

Booking ID : N3QU1456
Hotel Name : Stay Inn
City : Kota
Duration : 2 days (20.09.2021 to 22.09.2021)
Booked On : 14.09.2021
Amount paid : Rs. 2807/-

But, It was a horrible experience here. Cleanness was worst ever I seen. Dirty & torn bedsheet provided. AC was functioning at 16 degree C only.
Hence whole night we spent in swith it on and off. Rats nibbled our two bags. After all this, on reception they told me that the actual rate of this hotel is Rs. 600/- per night only and you have spent 2.5 times to oyo.

I never expected this from a reputed company like Oyo. Please look into the matter seriously.
Also please verify the hotels before you offer it from your site.

Regards,
Ras Bihari
PH. : [protected]
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Comments

Hi, we are sorry about your experience. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Regards,
Team OYO
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Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us.

Team OYO
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