Oyo Rooms — complain about oyo frauds

Address:Village- Jinkhola(Baneshwar) P.O- Matena diss- Bageshwar PIN - 263641, Bageshwar, Uttarakhand, 263641

I booked a room with oyo (Hotel good luck housea-44 road no-4 street no.9mahipalpur extension, near igi airportnew delhi) for 26th of july with oyo mobile app of july 24
And i did full of payment and i called to hotel for check my reservation status they told me your booking is confirmed but when i reached there the told me we are sold out i am going to attach the screenshot of my booking details below
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
OYO Rooms Customer Care's response
We are extremely sorry for the inconvenience that you had to go through. We do not want to let our customers go unsatisfied. Kindly share your booking details so that we can look into your concern. ~Sam
Aug 06, 2019
Updated by [email protected]
I am going to attached my confirm reservation details when I reached there that guy told me sir we are sold out☹

Aug 06, 2019
Updated by [email protected]
I am going to attached my confirm reservation details when I reached there that guy told me sir we are sold out☹
Complaint comments 

Comments

I booked the OYO canary wharf apartment to stay from 4/8/19 to 5/8/19 and it was cancelled without my consent or of my doing by you guys! You also took the payment of the apartment from my account and said the reservation was cancelled due to an invalid card but that wouldn’t be possible if you guys took the payment. My weekend was ruined!!

OYO Rooms Customer Care's response, Aug 15, 2019
Verified Support
Hello Guest,

We never want any dissatisfactory experience for any of our guest and are getting this checked for you.

Regards,
Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information