[Resolved] Oyo Rooms — complain about payment

JithuAkhil

from Palackattumala, Kerala

Address:

Kollam, Kerala, 683514

My name is akhil kumar and i have booked a room yesterday with booking id jmtb5019 and paid cash through online today at cherai, ernakulam.. Holiday hotel.. For the first time, when tried to pay, it displays failed and then again paid and get success message.. But, extra amount of 1557 took from my account.. I need refund now.. U have to make process fast.. Because its ur mistake.. Thank you.. My phone number is [protected]

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Jul 20, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

OYO Rooms Customer Care's response Dear Jithu,

We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO