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Oyo Rooms — Complain about Refund

"BUG BUG BUG BUG " Fix your chatbot functionally 1st .

One of the worst product feature functionality I have seen in recent times.

I canceled my booking on august 21 st, It's been more than 20 days, and I haven’t received my refund.

On mobile, I used the OYO chatbot, I clicked "claim my refund", and it's showing [protected] this number, If I called this number there are telling me it's not a refund department like that.

Then they are transferring the call to someother department after 5 mins calling is getting disconnected automatically, and no one is answering the call.
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Hi Raj,

We are disheartened to come across how you feel about us. Please give us an opportunity to mend things for you. Please share your stay details and we will get in touch with you.

Thanks
Team OYO
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