[Resolved] Oyo Rooms — complaining about customer service

Rajeev Menon K

from Mumbai, Maharashtra

Address:

Nilgiris, Tamil Nadu

Webooked room in ooty hillwood cottage. Very bad customer service nd broken rooms. Weare forced tochoose this, bcsoyo didntrefunded. Wecalled customerservice morethan 5 timeseach timethey willtell yourrequest hasbeen taken andthey willmake us waitin online for morethan 30minutes ndcut the call. They are cheeters and irequest the public do not choose oyo

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May 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

OYO Rooms Customer Care's response We regret the inconvenience caused, Please share your booking ID/contact no. so that we could assist you on priority.

Regards
Team OYO