[Resolved]  Oyo Rooms — complaining about irresponsible behaviour & charged extra money

Address:Hotel comfort stay located near 42-43 rapid metro station Gurgaon, Gurgaon, Haryana

Oyo room is very irresponsible and a pathetic service.

We booked a hotel in gurugram hotel comfort stay near sector 42-43 metro station and when we reach the hotel they say due to less rates they can’t give us the room, they denied to give us the room.. And say you have to pay more money rather then booking amount.. But why i can pay extra.. If the amount shows Rs. 680 they said you have to pay 889..this is so drastically when I heared that.. This is my first experience and it was so pathetic for me..
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Sep 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
OYO Rooms Customer Care's response
We are sorry. Please allow us time to get the same checked.~VD
Verified Support
Aug 01, 2019
OYO Rooms Customer Care's response
our team is trying to connect with you for the raised concerned, but we are unable to connect. Please share a feasible time or an alternate number for the same. ~Dk
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