[Resolved]  Oyo Rooms — complaint about oyo - booking confirmed - oyo 3904 home stay tara palace, booking no. wkhg0279

It is very shameful for oyo rooms..!!

Today when we reached tara palace hotel puri at ct road puri after booking and payment confirmation the hotel manager denied to provide the room to us.

We have booked the room at 15:08pm on dated 11july 2019 and received the confirmation email but we have not received any denial mail from oyo or area manager/hotel manager.

We have called in customer service and talk with mr. Ashutosh but customer service did not help us and not provided any senior manager number and not area manager contact detail.

We have faced huge problem due to oyo service.

Hotel manager did not help us in this problem and directly refused to providing room or any alternative. We have faced trouble all night because of oyo service.

We are complaining that we have not received any solution from customers service.

We don't want to do any future booking with oyo rooms.

We will not suggest oyo service to our knowns. One should not book oyo rooms if you have any female companion with you.

We don't want any refund from oyo but how can oyo pay for this harassment. We stay on road full night with female companion.

Is this type of service proving oyo room then your service is not faithful.

I request you to kindly look into this matter and take strong action.

Regards

pawan kumar jha

M. [protected]

Booking detail : -

Booking confirmed - oyo 3904 home stay tara palace, booking no. Wkhg0279