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Oyo Rooms — complaint against hotel brijwasi palace rishikesh

Address:hotel brijwasi swarg asharam rishikesh, 249201

I have booked hotel brijvasi place booking id srmk9713. Oyo 37897 hotel brijvasi place owner mr sanjay agarwal misbehaved with us and also the rooms which were shown are not upto mark. They are not properly cleaned and also still it is under-construction. When we asked about this. Mr sanjay said that to discuss with oyo team. And we contacted oyo team mr. Debankar manager also not properly supported us and we have a very bad experience with oyo and we want refund of money.
Details of booking are dated - 28 june 2019 booked by mr. Amit.
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Comments

I have called many times for sending the bill to me. What u people doingnin customer care. Not listening properly and sending same thing many times
Reply
OYO Rooms Customer Care's response, Jul 3, 2019
Verified Support
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will get this checked on priority.

Regards,
Team OYO

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