[Resolved] Oyo Rooms — Complaint against oyo himself

akash atwal

from Mumbai, Maharashtra

Address:

Faridabad, Haryana, 121008

I akash atwal booked oyo room for katra ( jammu ) for 18.2.17, oyo comfirm my booking and i rushed to the hotel and they refused me to give room against the booking of oyo, i was travelling from delhi to jammu acompaning my two friends, who has came all the way frm pune itself, after a long journey how can u expect such a blunt behaviour from the hotel ??? I told the oyo people regarding this but they have given me a lolypop ( Hi Mr. Akash, we are sorry to disappoint you. Your request is logged under Case ID 1191929.OYO Guestline [protected].) this is what i got frm oyo, nothing else !!! Now should i go to the court for negelegence or embrassment or should i started a negative publicity for Oyo ??

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Apr 3, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

OYO Rooms Customer Care's response Dear Akash,

Our sincere apologies for the trouble you had to go through. This is not who we are we'll surely look into this for you. Please allow us some time and my team shall contact you at the earliest. We'd request your patience and understanding in his regard.

Verified Support

Mar 03, 2017

OYO Rooms Customer Care's response Akash, we believe our team discussed the matter with you. The said issues have been taken up with the hotel.Thank you for highlighting the issues, do let us know if you need any further assistance. We're just a message away.

Regards
Team OYO