[Resolved]  Oyo Rooms — Complaint against service.

Address:H. No. 1071 Anna nagar BHEL area Govindpura Bhopal.

At dated 11 aug 2020 i have booked a hotel from oyo named capital o 1547 hotel the oasis but the room was very dirty and washroom's water was smelling outrageous bad so i called the room service to oversee the issue but instead of resolving it the receptionist (A young girl) adviced me not to book a room by oyo app and i should come directly to the hotel if i don't want such problems hense my problem was not solved i had to bear with it.
After the check out she (The receptionist) asked me to rate the hotel 5 star then she called me 4 times for the rating which was also bit annoying and because i was not satisfied i rated the hotel 2 star and because of the low rating she called me and stared abusing me.
She was a mannerless.
I felt so insulted that a receptionist is abusing me for the low rating.
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Aug 13, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2020
OYO Rooms Customer Care's response
Hi,

Please help us with your Bookig ID so that we can get this checked for you.

Regards,
Team OYO
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