[Resolved]  Oyo Rooms — complaint amount oyo room services

Address:Dwarka Sec 8, New Delhi, Delhi, 110077

Hello team,
This is not acceptable that i have booked a oyo room booking id :- ugyb 1564 for the today from 12:00 pm to tomorrow 11:59 am by the calling number :- [protected] and i have received the payment link which i was need to pay online. I did it the same and i did the payment for the same. Still i did not received any confirmation message for booking status.

I want my money back right now. Do the needful on the asap.

Regards,
Navendra kumar gandhi
[protected]
+6 photos
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Jun 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. Kindly give us some time to get it checked. ~Dk
Verified Support
May 16, 2019
OYO Rooms Customer Care's response
As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future
Verified Support
May 16, 2019
OYO Rooms Customer Care's response
Hi, sorry for the inconvenience caused. We will update you soon. ~Dk
Complaint comments 

Comments

I was promised a full refund of the booking within 14 days by the oyo guest experience manager Bably but I haven't received any amount till now and also they are not responding to my mails and complains raised by calls and oyo app

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