[Resolved] OYO Rooms — complaint amount oyo room services

 
2 Reviews
Dwarka Sec 8, New Delhi, New Delhi District, Delhi, India
 NAVENDRA Gandhi on May 15, 2019
Hello team,
This is not acceptable that i have booked a oyo room booking id :- ugyb 1564 for the today from 12:00 pm to tomorrow 11:59 am by the calling number :- [protected] and i have received the payment link which i was need to pay online. I did it the same and i did the payment for the same. Still i did not received any confirmation message for booking status.

I want my money back right now. Do the needful on the asap.

Regards,
Navendra kumar gandhi
[protected]

complaint amount oyo room services
complaint amount oyo room services
complaint amount oyo room services
complaint amount oyo room services
complaint amount oyo room services
complaint amount oyo room services
Complaint marked as Resolved Jun 17, 2019

Complaint Status


[May 15, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, May 15, 2019
Hi, we are extremely sorry for the inconvenience caused. Kindly give us some time to get it checked. ~Dk
Verified Support
OYO Rooms Customer Care's response, May 16, 2019
As checked our team connected with you in regards to your concern and provided you needful resolution. Our team addressed the concern with diligence and your feedback has been registered with us. Do reach out to us for any assistance in future
Verified Support
OYO Rooms Customer Care's response, May 16, 2019
Hi, sorry for the inconvenience caused. We will update you soon. ~Dk
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I was promised a full refund of the booking within 14 days by the oyo guest experience manager Bably but I haven't received any amount till now and also they are not responding to my mails and complains raised by calls and oyo app

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    78%
    Complaints
    2263
    Pending
    278
    Resolved
    1689
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - complaint amount oyo room services