I have booked your otani hotel 2 days back. When i reached your hotel today at approximately 11.00am. The attendant said that no room is available for you. I requested that i have booked online, but they didn't hear me and not asked for a glass of water. I arranged at exorbitant price immediately and faced harrasment. Please look into the matter.
Regards
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Dec 4, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2018
OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID details we'll get this checked for you.
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