[Resolved]  Oyo Rooms — complaint n reimburse me my hard earned money

Address:Varanasi, Uttar Pradesh, 173001

I booked your hotel rooms for my parents in varanasi, raj mahal hotel. The hotel rooms were not provided on time n they were giving cheap n dirty rooms, with no water to drink n no hot water to bath. My first experience with you guys is pathetic n i will see that no one from my family n friends book your hotels. I tried to complaint to your customer support team but they were helpless. They disconnected my call 10 times. I will further raise complaint against you in consumer court.
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Mar 28, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
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